New Delhi, June 14
SBI Life Insurance on Saturday announced a series of compassionate measures to simplify and speed up the claim settlement process for families of those who lost their lives in the tragic crash of Air India Flight AI-171 in Ahmedabad on June 12.
The company said that, understanding the emotional trauma families are going through, it has decided not to insist on a formal death certificate to process life insurance claims.
Instead, SBI Life will accept official government records, entries from municipal portals, or data from e-governance databases as valid proof of death.
The claim can be initiated with just a few basic documents, such as the claim form, policy document, and KYC and bank account details of the nominee.
Additionally, family members can call SBI Life’s 24x7 toll-free helpline at 1800 267 9090 for any assistance or queries related to claims.
“At SBI Life, we stand in solidarity with the families impacted by this unfortunate tragedy. In these moments of deep loss, our priority is to compassionately ensure a swift and simplified claim settlement experience,” said the company spokesperson.