Postgraduate Institute of Medical Education and Research’s (PGIMER) Department of Hepatology here on Friday announced the launch of a special walk-in OPD service to streamline the follow-up process for patients attending its liver clinic, taking care of approximately 1,000 patients weekly.
While commending on the initiative that aims to alleviate long waiting time, PGIMER Director Prof. Vivek Lal said this new online system is a step forward in patient care, enabling "us to provide timely consultations and reducing the pressure on our outpatient department".
Hospital Deputy Director (Administration) Pankaj Rai said the goal is to link this service with common service centres like e-Sampark and Lok Mitra Kendras in adjoining states to assist non-tech-savvy patients.
"We want to make this facility accessible to everyone, irrespective of their technological proficiency," he said.