New Delhi, July 25
After facing a global outage for nearly 3 hours, Starlink announced on Friday that the network issue affecting its internet service has been resolved.
On Thursday night, Starlink’s satellite internet service experienced an outage affecting many users worldwide. The issue affected customers across multiple continents, with outage tracking sites showing spikes in North America, Europe, and parts of Asia.
“The network issue has been resolved, and Starlink service has been restored. We understand how important connectivity is and apologize for the disruption,” Starlink, owned by Elon Musk’s SpaceX, shared in a post on the social media platform X.
Musk was also quick to comment on the incident.
"Service will be restored shortly. Sorry for the outage," said Musk on X.
"SpaceX will remedy the root cause to ensure it doesn’t happen again," he added.
Michael Nicolls, VP of Starlink Engineering, noted that the outage, caused by the failure of key internal software, lasted for about 2.5 hours.