New Delhi, Aug 16
The National Highways Authority of India (NHAI) has successfully implemented the ‘FASTag Annual Pass’ facility at about 1,150 toll plazas on National Highways and Expressways across the country.
The annual pass has received an overwhelming response from the National Highway users, according to the Ministry of Road Transport and Highways.
Till 7 p.m. on the first day of implementation on August 15, around 1.4 lakh users purchased and activated the annual pass and around 1.39 lakh transactions were recorded on toll plazas.
Around 20,000–25,000 concurrent users are using Rajmargyatra App at any point of time and annual pass users are receiving SMS messages for zero deduction of toll fee, according to the NHAI.
“NHAI officials and Nodal officers have been appointed on each toll plaza to ensure a smooth travel experience for the pass users. NHAI is addressing queries of the pass users through various channels. Also, to address the grievances of pass users, 1033 National Highway Helpline has been further strengthened with the addition of over 100 executives,” said the highways authority.