New Delhi, Oct 3
As the National Consumer Helpline (NCH) receives complaints around the GST 2.0 implementation by retailers and e-commerce platforms, a major share of grievances pertain to milk pricing, followed by electronics goods, LPG and petrol, according to the government.
A large number of consumers approached NCH with the belief that following the GST reform, milk companies were required to reduce the prices of fresh milk.
Consumers complained that milk companies were continuing to charge pre-reform prices, thereby denying them the benefit of the reduced GST rate.
However, after examining the issue, the Central Consumer Protection Authority (CCPA) has found that fresh milk is already exempt from GST. The recent GST rate reforms has exempted ultra-high temperature (UHT) milk too.