New Delhi, June 4
In a crackdown on unauthorised automated bookings, the Indian Railways on Wednesday said its AI-powered system has deactivated 2.5 crore suspicious user IDs for booking tickets.
Moreover, a landmark achievement was recorded on May 22, with the highest-ever per-minute booking of 31,814 tickets, showcasing the robustness and scalability of the upgraded platform.
The Ministry of Railways said in a statement that to further enhance fairness and efficiency, new user protocols have been introduced.
"Users not authenticated via Aadhaar can book Opening ARP, Tatkal or Premium Tatkal tickets only after 3 days of registration, while Aadhaar-verified users can book tickets without delay," it noted.
These efforts have delivered measurable improvements. The average daily user logins increased from 69.08 lakh in FY 2023–24 to 82.57 lakh in FY 2024–25, registering a 19.53 per cent rise, while average daily ticket bookings grew by 11.85 per cent in the same period.
Additionally, E-Ticketing now accounts for 86.38 per cent of total reserved ticket bookings.