Gandhinagar, Aug 27
The state-level State Wide Attention on Grievances by Application of Technology (SWAGAT) programme will be held on Friday in the presence of Gujarat Chief Minister Bhupendra Patel.
The monthly initiative, which provides an online platform for addressing citizens' complaints and grievances, has been a key governance mechanism since its inception in 2003, inspired by Prime Minister Narendra Modi.
Traditionally organised on the fourth Thursday of every month, this month's session will take place on Friday.
Citizens can submit their grievances and representations in person at the Chief Minister's Public Relations Unit at Swarnim Sankul-2 in Gandhinagar between 8.00 a.m. and 11.00 a.m. on the day of the programme.
Through the Swagat platform, the state government aims to resolve public complaints swiftly and transparently, with the Chief Minister personally reviewing submissions and ensuring accountability across departments.
Gujarat's SWAGAT programme, launched in 2003, is a flagship e-governance initiative that directly connects citizens with the state administration for grievance redressal.